Does your acceptance testing only mean that business users test the software while busy with other tasks? Do they really have enough time for testing at the time testing is needed? Do they have the required technical know-how and motivation to dig up all the faults?
Acceptance testing in cooperation with key business users is used to ensure that critical business processes actually work as they should. In addition, acceptance testing involves testing system integrations, performance issues, error situations and many other cases. All in a professional, planned and thorough manner.
In order to complete the testing efficiently and comprehensively, the right amount of professional testing resources are needed. Based on our experience, a combination of business users and testing professionals gives the best results. While business users concentrate on critical business use cases, testing professionals utilise various testing methods to discover all kinds of potential faults in the system. This way, you can trust that you got what you paid for when signing off the delivery.